Terms & Conditions – Westend Hotel Matheran

By accessing or booking at Westend Hotel Matheran, you agree to the following terms and conditions:

  1. Booking Confirmation: All bookings are subject to availability and will be confirmed only after necessary payment or confirmation from our team.
  2. Check-in & Check-out: Standard check-in and check-out times apply as per hotel policy. Early check-in or late check-out may be subject to availability and additional charges.
  3. Guest Conduct: Guests are expected to maintain respectful behavior within hotel premises. Any damage to hotel property will be chargeable.
  4. Payment Policy: All payments must be made as per agreed booking terms. The hotel reserves the right to deny service in case of non-payment.
  5. Cancellation Policy: Cancellation and refund rules depend on the booking type and season. Please confirm at the time of reservation.
  6. Right of Admission: The hotel reserves the right to admission for guests who do not comply with rules or local regulations.
  7. Liability: The hotel is not responsible for loss of personal belongings during the stay.

By confirming a booking, guests agree to all the above terms.